Arbitrations are essentially private litigation - that is, procedures contractually agreed to resolve disputes by (usually) commercial parties, to the (attempted) exclusion of the courts. Arbitration is a common feature of international contract law. In Ontario, there is an Arbitration Act which sets out key rules for arbitrations.
CONSUMER PROTECTION ACT 2002
The Consumer Protection Act 2002 expressly allows 'consumers' to commence class proceedings, and limits the extent to which contractual arbitration is binding after such disputes arise. Consumer Protection Act, 2002 s.8(1-4) Class proceedings (2/2)
